Data Controller
Outflow AB with organization number 559489-7794 is the data controller for the processing of personal data that takes place within the framework of Hantverkskollen.se.
For questions regarding privacy and data protection, contact us at kontakt@hantverkskollen.se or at the address Redaregatan 48, 252 36 Helsingborg.
What data do we collect?
We only collect the personal data necessary to provide our services:
- Contact information: Name, email address, phone number when you request a quote
- Project information: Description of your project, location, and preferences
- Technical data: IP address, browser type, visit time (via cookies)
- User behavior: How you navigate the website (via analytics)
Why do we process your data?
We process your personal data for the following purposes:
- Match you with relevant craftsmen
- Communicate about your quote request
- Improve the user experience
- Fulfill legal requirements
Legal Basis
We process your personal data based on:
- Consent: When you approve cookies or newsletters
- Contract fulfillment: To deliver the service you requested
- Legitimate interest: To improve our services
Sharing of Personal Data
Hantverkskollen does not disclose data to unauthorized parties. Personal data may be shared with third parties when required to deliver the service or to fulfill legal obligations:
- Craftsmen and partners: Data is shared with suppliers who meet your selection criteria when you send a request.
- Data processors: Technical providers such as Supabase (database) and Vercel (hosting) process data according to agreements that ensure the protection level meets GDPR requirements.
- Authorities: Data may be disclosed when we are required to do so by law or government decision.
Case Forwarding
When you submit a request via Hantverkskollen, we may handle and forward your case to relevant companies or partners in order to help you further.
- Forwarding to other companies: Hantverkskollen may forward your case to other companies or partners.
- After contact: Forwarding takes place after contact with you as a user.
- Sharing of personal data: Personal data may be shared with partners in order to help you further with your case.
- Receiving party's responsibility: The receiving party is responsible for their own personal data handling in accordance with applicable data protection legislation.
- Right to decline: You always have the right to decline forwarding of your case.
How long do we store your data?
We only store your personal data for as long as necessary:
- Quote requests: Up to 24 months after contact has ended for follow-up and quality control.
- Communication: Email history is stored as long as required to handle the case.
- Cookies and analytical data: According to the validity period shown in your cookie settings.
Your Rights (GDPR)
You have the following rights:
- Right to access (get a copy of your data)
- Right to rectification (correct incorrect data)
- Right to erasure (right to be forgotten)
- Right to data portability (export your data)
- Right to object to processing based on legitimate interest
- Right to withdraw consent
Security
We take technical and organizational measures to protect your personal data against unauthorized access, loss or destruction. This includes encryption (HTTPS/SSL), secure databases, and regular security updates.
Cookies
We use cookies to improve the user experience, analyze traffic and provide relevant features. You control which categories of cookies may be stored. More information is available in our Cookie Policy.
Contact Us
Do you have questions about how we process personal data or want to exercise your rights? Contact us and we will help you.
Email: kontakt@hantverkskollen.se
Last updated: January 15, 2026